Business Support Administrator – Fire Safety
Fire Safety Office – Wrexham Area Office / Agile Working
Permanent, 37 hours per week
NWFRS Grade 04: £27,694 to £28,598 per annum (pro rata)

Providing administrative support to both the Community and Business Fire Safety teams within the Wrexham area, you will be the first point of contact for verbal and written enquiries to the department. This includes receiving confidential referrals from members of the public, partner agencies or external organisations, and accurately inputting the information into the records management system.

You will be responsible for arranging internal and external meetings, taking notes, and preparing agendas and meeting notes. General administrative duties will include typing letters and reports, producing statistics from the records management systems, filing, and supporting the teams as necessary.

You will be an effective communicator with good customer service skills, experienced in arranging and supporting meetings, and have a willingness to help others. With good organisational skills to manage your own workload and meet deadlines, you will need to be flexible and adaptable to change to deal with requests as they arise, and have the ability to work independently using your own initiative.

As a bilingual organisation, the ability to communicate confidently and fluently in Welsh (Level 4) is essential for this post.

The team is located in Wrexham, but the role will also provide regular support to our other Fire Safety team, and therefore some travel to the other Fire Safety offices within the Service area may be required.

Please note that this post is subject to a standard DBS Check and satisfactory references. For further details about the role, please refer to the information pack.

To apply, please complete and submit your application pack by email to:
recruitment@northwalesfire.gov.wales

Closing date: Noon on 02/03/2026
Interviews: W/c 16/03/2026

The closing date will be strictly adhered to and no exceptions will apply.

We are an equal opportunity employer and welcome applications from all sections of the community. We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnerships.

We welcome correspondence and calls in Welsh and English, and we will respond equally to both and in your language of choice without delay. Applications submitted in Welsh will be treated no less favourably than those submitted in English.