Yr Ysgwrn Welcome and Engagement Officer
Yr Ysgwrn, Trawsfynydd (with hybrid working)

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for a Yr Ysgwrn Welcome and Engagement Officer to join us on a part-time basis, working four days per week for a two year fixed-term contract.

Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

The Benefits

- Salary of £25,583 - £26,824 per annum
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty

The Role

As a Yr Ysgwrn Welcome and Engagement Officer, you will help deliver an excellent visitor experience while promoting Yr Ysgwrn as a cultural centre within Eryri National Park.

Welcoming individuals, families, schools and groups to the site, you will interpret Yr Ysgwrn and its surroundings through guided tours and visitor engagement across the Farmhouse, Beudy Tŷ and Gallery.

You will also ensure the site is presented to the highest standard and provide helpful advice and information about Yr Ysgwrn and the wider National Park to support a positive and enjoyable visitor experience.

Additionally, you will:

- Assist in organising activities and events, and contribute ideas to programme development
- Sell tickets and merchandise, and maintain the presentation of the shop area
- Provide refreshments and maintain cleanliness in the café area
- Build relationships with schools, tourism partners and community groups
- Follow financial procedures, including till management, stock control and end-of-day banking
- Promote sustainable practices and responsible countryside use

About You

To be considered as a Yr Ysgwrn Welcome and Engagement Officer, you will need:

- The ability to communicate in Welsh and English
- Experience of either working on community plans, leading or supporting groups of the public, or collaborating with educational groups and schools
- Good knowledge of Welsh heritage and culture
- Knowledge of Yr Ysgwrn and the local area, and enthusiasm for the qualities of the National Park and the area
- To be educated to GCSE standard or equivalent
- The willingness to work weekends, bank holidays and occasional evenings on a rota system

Please note, this role will require the successful candidate to undergo a DBS check.

The closing date for this role is 23rd March 2026.

Other organisations may call this role Visitor Experience Officer, Visitor Engagement Officer, Visitor Services Officer, Visitor Centre Assistant, Visitor Services Assistant, Visitor Experience Assistant, Heritage Engagement Officer, or Visitor Information Officer.

So, if you’re looking for an engaging role as a Yr Ysgwrn Welcome and Engagement Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.