Purpose of post: CIW is the independent regulator of social care and childcare.  CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales.

The post holder will report to the Senior Manager Project, Data and ICT Services and will shape and oversee the management of data collection, analysis and performance management on behalf of CIW.

This role will involve working with colleagues to identify their information requirements, developing information solutions and engagement with internal and external stakeholders on the collection and use of information across the organisation.

CIW is an intelligence-led organisation and this role is key to enabling this.

Welsh language skills are not essential for this post, they are however desirable and will be considered if two or more candidates receive the same score at the application or interview stage.

Key tasks:

• Work with the Senior Manager to develop a strategy to shape and deliver a data service enabling the organisation to be truly intelligence-led
• Work with colleagues across CIW to identify their information requirements and lead on the development of appropriate solutions, including reports and self-service data tools.
• Advance the use of data analysis techniques to produce analysis and predictive models, providing greater insight from the data.
• Build and maintain networks with the providers of social care and childcare related knowledge for Wales, ensuring CIW is aware of data sources and CIW’s information needs are represented.
• Direct line management of 5 x HEOs and 1 x EO.
• Responsible for planning the work of the team, ensuring it follows the overall business objectives of CIW and implementing appropriate performance management arrangements to underpin and evidence delivery.
• Management of data collection, data dissemination, analysis and presentation of data.
• Lead on the production of regular and ad-hoc performance reports to the Executive Leadership Team.
• Lead on the development of an annual plan of work to ensure adequate coverage for the audit and review of the CRM system to ensure that data integrity is achieved and maintained. Contribute to Digital Development including leading on the information and reporting requirements.
• Managing own professional development and seeking appropriate opportunities in discussion with the Senior Manager, Project, Data & ICT Services.