Are you looking for a job where you inspire and support people to think about their future career? Do you have excellent customer service skills? If so, we are looking for flexible and effective communicators who are equally at home communicating with customers verbally face-to-face or using digital communication (telephone, webchat and social media) to provide information and advice to our customers.

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual careers guidance and coaching services in Wales, including the new Working Wales programme.

Employability Coach - Full-time opportunity in Wrexham Careers Centre, 37 hours per week/full time Monday to Friday.

Candidates for this vacancy must have a minimum of Intermediate level Welsh language skills.

Salary £26,276 - £28,256. The starting salary is £26,276

The successful applicant will be working with a varied client group including young people in their final year of education who want to move on to work or training, parents, adults who are unemployed and seeking support to enter the workplace, and people in work who are looking for a career change.

Our Employability Coaches:

• support and inspire their clients to secure the best possible career available for them;
• provide information and advice to support clients to manage their careers;
• provide employability support (help with CVs, Job Searching activities etc) to those seeking to return to work or to change jobs;
• help clients achieve sustained positive outcomes (education, training, employment).

Although Wrexham will be the base location for this role the postholder will be expected to cover the Queensferry Careers Centre in Flintshire.

Applicants should be educated to Level 3 standard or equivalent, ideally in a related area e.g. advice and guidance or have experience of working at this level. If you do not already have the Level 4 Diploma in Career Information and Advice, we will provide you with the training and support you need to achieve this valuable qualification.

Welsh Language Skills Level Descriptor:

Intermediate: You’ll be able to understand and communicate clearly on everyday and work‑related topics, hold engaging conversations, and explain ideas, experiences, and plans with confidence. You should also be able to read straightforward work communications and produce clear, well‑structured emails or letters to share information, make requests, or organise activities.

The successful applicant will be required to have a Basic Disclosure from the Disclosure and Barring Service.

We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do. Diversity and inclusion can be transformative, contributing to the delivery of excellent public services, enabling continued improvements in what we do for the people of Wales. We are committed to having a workforce that at all job grades, is representative of the citizens we serve.

Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.

No job applicant will receive a less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status, economic status or sexual orientation.

We aim to promote an environment that is free from all forms of discrimination, and that treats people fairly with dignity and respect. This commitment starts at recruitment and is carried through all or employment practices, and ultimately to our work – supporting and improving the lives of the people of Wales.

Please visit Careers Wales' Recruitment Site for more details. You can also find out more about us, our employment policy and terms and conditions.

Completed applications should be submitted by 25/05/26.

The selection process will take the form of assessments and an interview which will be carried out digitally via Microsoft Teams. The assessments will be held on 08/06/26 and interviews will take place on the 09/06/26.

Please note that we do not accept CV applications.

Attractive benefits including agile working, flexi time, 31 days annual leave, contributory pension scheme and health related cash back plan.